The total estimated charges for your orders are due when your cleaning processes are completed. We will cover up to 20% of your upcharges. View 20% policy.
This "hold" amount will be released within 3 to 5 business days, depending on your financial institution. You may check with your credit card institution regarding how long it will take them to release the "hold" on your funds.
When cleaning, you were informed of the following:
"Your credit card is being authorized for $XX. Available funds on your credit card or bank account will be reduced by this amount. Actual charges to your credit card will be determined when your orders are compeleted."